CHICAGO (CBS) — Early reports indicate that Cyber Monday broke records.
Big businesses and small businesses alike are proposing big deals, such as a Black-owned beauty supply store in Hyde Park.
CBS 2's Shardaa Gray talks about Small Business Saturday and the record-breaking numbers for online shopping in the Midwest.
Leslie Roberson is busy even on her days off. She just opened Black Beauty Collective in April.
This is Roberson's first retail store. You know, she comes from the business world.
Leslie Roberson/Black Beauty Collective
“I've spent most of my career in talent acquisition and diversifying teams, so a lot of the principals I've placed in companies are actually in the beauty industry,” Robertson said. I did.
Roberson said she is uplifting for Black female entrepreneurs, especially local cosmetics brands.
“Most of the brands featured here are actually based in Chicago,” Robertson says.
This is Roberson's first Black Friday, Small Business Saturday and Cyber Monday, so she has high expectations for the coming years. ”
“It's going well. So far so good. I have no complaints. That's always a good thing and the traffic has been steady,” Robertson said.
In fact, store foot traffic in the Midwest increased by about 4% and small businesses by 3%, according to the Illinois Retail Merchants Association.
“In-store sales were up 3% year-over-year. Online sales also grew. In fact, excluding today's Cyber Monday, we set an all-time record. Last year we were up 7.5% to $9.8. 10 billions of dollars,” said Rob Kerr, president and CEO of IRMA.
A big change this year is the number of people using their mobile phones to shop.
“54% of our online sales over the weekend came from our mobile devices, which shows how far our mobile devices have come since they were first introduced in 2007,” Kerr said. Ta.
Kerr and Roberson said there was a time when Cyber Monday and Small Business Saturday collided, but now there's a need for both.
“Some of our customers will say, oh, I love this. They might see something else on Cyber Monday that they love just as much. I think there's room for everything.” said Robertson.